The Social Worker is responsible for facilitating change and improving lives for individuals, families, community facing transitional challenges through the provision of social casework.

1. RESPONSIBILITIES / MAJOR ACTIVITIES

Conduct casework management, including gathering information, conducting psycho-social assessment, identifying common needs and goals for intervention to render effective and professional social work services.

For homeless clients, conduct assessment on accommodation matters, provide relevant assistance and referral to external agencies where necessary, collaborate with relevant stakeholders for referral to transitional shelters in order to explore reasons for homelessness as well as current accommodation and future housing needs and render necessary assistance such as employment, financial, housing options, etc.

Provide basic counselling as required to support clients to identify goals and potential solutions to problems which cause emotional turmoil; improve communication and coping skills; strengthen self-esteem; promote behavioural change and optimal mental health.

Plan, organise and implement community outreach activities, programmes and group work to help, uplift, and support those who are deprived of certain services and rights and promote active ageing and enhance quality of life for older adults.

Perform evaluation and prepare reports for administrative investigation and intervention programmes through maintaining proper records of cases and providing regular and timely statistics of Clients and their progress.

Provide information and referral services to link Clients to appropriate social services by collaborating with all stakeholders including primary care, secondary and acute medical care, community partners and external agencies to provide the best support to the clients and their families.

Participate in research to contribute to evaluation of the efficacy of the practices in which social workers engage and the programmes they implement.

2. KEY DECISIONS

Decide on the type of intervention programmes and links to the appropriate social services

Scope and Scale of Activities

Number of case sessions and community outreach activities; number of programmes intervention

3. SKILLS AND KNOWLEDGE

Educational Qualifications

• -Possess Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution

Relevant Experience

• Accredited as Registered Social Worker with Singapore Association of Social Workers would be an advantage
• Prior experience as a social worker would be an advantage
• Trained in Asset based community development (ABCD) would be an advantage

Personal Characteristics & Traits

• People-Oriented and have good interpersonal skills
• Excellent oral and written communications skills
• Analytical ability & problem-solving skills to analyse information quickly and accurately, and formulate decisions and make recommendations
• Ability to be flexible/ creative in devising alternative solutions to issues
• Committed and can-do attitude
• Effective report writing skills
• Team Player
• Able to converse in Malay would be an advantage due to Malay-speaking clients

Montfort Care is a network of programmes committed to strengthening families facing transition challenges and shaping a vibrant community.

Montfort Care is a network of programmes committed to improving the lives of individuals, families and the community facing transitional challenges. Montfort Care runs three intervention and care programmes – Marine Parade Family Service Centre, @27 Family Service Centre in Telok Blangah and Big Love Child Protection Specialist Centre.

To address and meet the needs of Singapore’s ageing population, our two community outreach programmes, GoodLife! and YAH!, effectively engage our seniors on the ground and promote positive ageing. Through our five programmes and services, Montfort Care aspires to be a leader in social service, empowering lives and strengthening communities.

Join us to grow Montfort Care and our programmes. Make a difference today!