Home-based Booking Supervisor Full-time Remote Jobs 2022 Salary £28,500 a year
Home-based Booking Supervisor Full-time Remote Jobs
Job details
£28,500 a year
Benefits
Full Job Description
As a Booking Supervisor, you will be helping to process incoming bookings from start to finish. Bookings are received via our in-house booking platform from property professionals across the UK. The role includes processing new appointments or feedback, talking to Clients and Viewber Members on the phone, responding to emails and ensuring appointments are completed correctly. You will also help to guide more junior members of the team to ensure processes and procedures are followed.
One full-time position is currently available – working the following shift pattern:
Week One: Wednesday to Sunday, 8am – 5pm
Week Two: Tuesday to Saturday, 10am – 7pm
Week Three: Monday to Friday, 10am – 7pm
Week Four: Monday to Friday, 8am – 5pm
Please note, that you will not necessarily start on week one. Working hours would be 2080 hours per annum and the salary offered for this is £28,500 per annum.
Whilst the position is home-based, you should live in Hampshire, Berkshire or Surrey so that it is easy to attend in-person training and meetings (currently held every quarter).
Benefits of working for Viewber include:
- Work From Home!
- Nest Pension
- Discounted gym membership and nutrition advice.
- Wellbeing Initiatives
- Smarter spending – discounts and special offers on hundreds of well-known brands
- 24/7 access to a GP from anywhere in the world
- Access to private medical specialists
- An online health checker with advice on healthy eating and exercise plans
- Comprehensive care and special needs support for employees with care responsibilities
- Paid Medical Time Off
- Fertility, Gender Reassignment & Elective Surgery Time Off
- Paid Volunteering Time Off
- Pet Bereavement Time Off
- Tips for cyber safety and an email scanning service
- Impartial and confidential debt and welfare benefits support
- Expert and practical domestic and family legal advice 24/7 365 days
- 28 days annual leave + additional annual leave for personal milestone events
- Company Sick Pay
- Birthday Gifts
- Long Service Events and Awards
Required skills:
- At least 2 years of experience working from home
- Excellent administrational, attention to detail and data entry skills
- Strong decision-making skills
- A calm and professional telephone manner
- Fluency in English – both verbal and written
- Maths – for basic calculations
- Tech Savvy – working remotely means that we rely on technology a lot, we are also a ‘PropTech’ company
Personal qualities:
- Someone who is happy and able to work from home productively
- Someone who can multi-task and prioritise their workload well in a fast-paced environment
- Someone who is happy to pick up the phone and build rapport quickly
- Someone with a “can do” positive attitude
- Someone who shares our values as below
Value: We value all interactions with our clients. By listening to their feedback, we can build a better service to suit their needs.
Innovation: We believe technology has the power to enable progress, deliver the best possible client experience and to support our people better. Innovation never stops.
Environment: We believe in taking responsible steps to reduce our carbon footprint and protect our environment. Viewber enables clients to reduce their carbon footprint by travelling less.
Winning: We play to help everyone win by being united to deliver the best possible results for our clients, shareholders and colleagues.
Bold: Our services challenge the status quo in a traditional industry, but we’re building confidence and momentum every day
Ethical Leadership: Our leaders work with a moral compass and consider themselves to be role models in doing the right thing, at the right time
Respect: We believe that we do our best work when we trust each other, encourage diversity and value the contributions of our colleagues. Our recognition in the industry reflects this.
Things to consider:
We operate a Bring Your Own Device to work policy for all employees meaning that you will need your own laptop and must have high-speed broadband. You will also need to have your own Office Set-up at home which is free from distractions and noise.
We try to hold company meetings every quarter, which are in-person meetings held in Basingstoke or Farnborough.
We also try to get together once a month online for a wellbeing or informal session. In the last 12 months these have included:
- Pride Quiz Night
- Diwali Event
- Halloween Storytelling Event
- Wellbeing Webinars
- Sound Bath Meditation Event
- Secret Gift Exchange Event
- Chinese New Year Event
- International Women’s Day
Viewber is committed to achieving a working environment that provides equality of opportunity and freedom from unlawful discrimination on the grounds of race, sex, pregnancy and maternity, marital or civil partnership status, gender reassignment, disability, religion or beliefs, age, or sexual orientation. CVs containing photographs will be deleted.
Viewber is a Mindful Employer signatory. By signing the ‘Charter for Employers Positive About Mental Health’ we have made a public statement of our desire to support the mental health of our team members. We also have three qualified Mental Health First Aiders.
Viewber is a Disability Confident Employer. Disability Confident is creating a movement of change, encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people.
Viewber is also a signatory of the Tech Talent Charter – a non-profit organisation leading a movement to address inequality in the UK tech sector and drive inclusion and diversity in a practical and uniquely measurable way.
Finally, Viewber is also a signatory of the Menopause Workplace Pledge and has committed to:
- Recognising that the menopause can be an issue in the workplace and women need support
- Talking openly, positively and respectfully about the menopause
- Supporting and informing employees affected by the menopause
Job Types: Full-time, Permanent
Salary: £28,500.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Sick pay
- Store discount
- Wellness programme
- Work from home
Hiring Insights
Hiring 1 candidate for this role
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Lead Business Analyst Jobs
Job details
£55,000 – £75,000 a year
Benefits
Full Job Description
Lead Business Analyst
LUSH Global Digital Ltd
Remote UK / EU
Salary: £55,000 – £75,000
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
The Role
Lush is looking for a Lead BA to work remotely from the UK or Europe (with the option to work from selected UK and Europe offices where available). You’ll be working as part of a product-centric engineering team who design, build and maintain both new and existing products and services.
As a Lead BA, you’ll be part of a key group of Digital Leads acting as subject matter experts and using your technical expertise to scope and deliver projects, offer strategic input into process improvements, and ensure effective knowledge transfer across your discipline as well as with key stakeholders. You’ll be skilled in asking the right questions, removing blockers and building connections across the business to get things done.
You will contribute towards product development and ensure the work you deliver is of high quality. You’ll work across a range of our services such as Subscriptions, Lush Pay Tills, Commerce, and more.
If you’re someone who can bring experience, ideas and a hands-on can-do attitude, then we want to hear from you.
Responsibilities;
- Lead, develop and support a team of Business Analysts across multiple projects, obtaining an expert understanding of how the team and the work fits within the context of the organisation.
- Analyse a business problem/project to create requirements documentation, user stories and diagrams that enable our engineering teams to deliver a project to scope.
- Standardise the way we do our research and analysis and prepare requirements documentation
- Contribute to improving business analysis processes
- Maintain and improve BA documentation and be comfortable diagramming process flows, sequence/flow diagrams and preparing user stories in Jira
- Perform an initial discovery & definition for all new projects, features and change requests and be comfortable breaking these requirements down into logical phases.
- Create, thoroughly understand and disseminate the requirements for each project and ensure change requests are discussed and detailed with the necessary team members/stakeholders
What you’ll need
Essential experience;
- Working as part of a remote team
- Leading a team
- Building and managing stakeholder relationships
- Running UAT sessions with senior stakeholders and external customers
- Working with a diverse group of stakeholders and managing conflicting requirements.
- Working with data and analytics teams to evaluate criteria to determine the impact
- Supporting the data discovery, analysis, definition and design lifecycle in response to business challenges and objectives
- Sourcing and utilising additional sources of data that provide insights into business problems and objectives
- Analysing software, design and user strategy to ensure they meet requirements
Essential skills;
- Strong verbal and written communication skills (both technical and non-technical).
- Understanding of microservice design principles
- Advanced knowledge of Jira and an understanding of user stories and estimation.
- Great workshop/meeting facilitation skills. I.e. Facilitation of backlog refinement and sprint planning sessions.
- Be open, honest, direct, and comfortable giving and receiving constructive feedback.
These aren’t essential, but it would be great if you also had;
- Strong knowledge of business analysis and systems analysis including current state assessment, requirements gathering and definition, process design and solution design
- Professional qualifications, or equivalent experience (BCS Business Analysis Practice, Requirements Engineering, Modelling Business Processes)
- Experience using drawing tools such as Draw.io or Visio
- BI, data analytics and reporting experience
- Data visualisation skills
What’s it like working for Lush
People are at the heart of our business. We want you to enjoy and challenge yourself, build a career, and teach us what we don’t know, so we’ve created a culture where your job description is a starting point, not an end goal. Our working style is flexible, fluid, supportive, and authentic – if you’ve got the drive to push yourself and try different things, you will have our support.
You can find out more about Lush Digital here – https://weare.lush.com/lush-life/our-company/we-are-digital/
As we pride ourselves on internal development, priority will be given to candidates who have an in-depth knowledge of Lush coupled with relevant experience and qualifications.
If all this sounds like you, please send us your CV and covering letter detailing why you would be a perfect fit for the role, along with your current salary and expectations.
Employee perks
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Pension scheme
- Day off for weekday birthdays
- Holiday purchase scheme
- Cycle to work scheme
- 6 months’ full pay for parental leave (primary caregiver)
- Financial childcare support on return to work
- Flexible working
Apply Now